Roles & Permissions

<Roles & Permissions — Lighthouse CHRM

Lighthouse CHRM

Roles & Permissions

Every church starts with seven roles, from a single small-group leader up to an organization overseeing multiple campuses. This page is a complete reference for what each one can see and do.

Lighthouse CHRM is built around scoped access on purpose: a group leader can run their own team without ever seeing the church’s giving records, a director can shepherd the whole congregation without touching billing, and a first-time guest can explore the app without appearing in the member directory until you say so.

Roles are assigned per person in Settings → User Management, and can be changed at any time.

Seven roles, three tiers

Everyone gets exactly the access they need

Roles fall into three tiers of trust. Every church starts with one Church Admin and adds the rest as the team grows.

Administrators

Organization Admin

Oversees every campus in a multi-site church or network — the only role that can add new campuses and move people between them.

Church Admin

Full administrative control of a single church — the day-to-day owner of the account.

Campus Admin

The same full administrative control as a Church Admin, scoped to one campus within a larger organization.

Ministry Leadership

Director

Ministry and staff-level access to nearly everything, without visibility into giving records or the church’s billing and branding settings.

Group Leader

Leads a specific small group, ministry team, or worship team — full control over what they lead, standard congregation access everywhere else.

Congregation

Member

A congregant with a full account — gives online, RSVPs to events, joins groups, and manages their own information.

Guest / Non-Member

A first-time visitor or someone still deciding to join. Same day-to-day access as a Member, with the member directory hidden until an admin grants it.

At a glance

Every feature, every role, one screen

Tap a role below the table for the full detail.

Feature Org
Admin
Church
Admin
Campus
Admin
Director Group
Leader
Member Guest
Overview
Dashboard
People & Community
People & Family Directory
Groups
Prayer Requests & Groups
Mentorship & Discipleship
Giving & Finance
Giving & Donations
Care & Discipleship
Follow-Ups & Pastoral Care
Meeting Notes
Events & Attendance
Events & Calendar
Attendance Tracking
Check-In
Worship & Services
Service Planner
Worship Scheduling
Weekly Bulletin
Livestream
Communication
Announcements
Communications (Email/SMS)
Facilities & Teams
Rooms & Resources
Community Resources
Volunteers
Administration
Settings
User Management
Full access Limited / scoped View only No access
Every role, from Organization Admin to Guest, has full control over their own account — contact info and photo, family check-in QR codes, SMS and push notification preferences, saved payment methods, login security, and the ability to export or permanently delete their own data. My Profile & Account Settings isn’t listed in the table above because it’s the one page that’s identical for everyone.
The full picture

Full detail by role

Open any role below to see exactly what it can do, feature by feature.

OA

Organization Admin

Full access everywhere, plus campus management
  • DashboardFull

    Sees a full church-wide overview — total members, all open follow-ups, this month’s and all-time giving, attendance trend, announcements, and events — and can edit the homepage Weekly Theme banner.

  • People & Family DirectoryFull

    Can add, edit, and delete any person or family church-wide, export the full directory, toggle privacy protections for a child’s record, and grant a non-member individual visibility into the directory.

  • GroupsFull

    Can create, edit, and delete any group church-wide, add or remove members from any group, and send that group an email or text message.

  • Giving & DonationsFull

    Can view, add, edit, and delete every giving record church-wide, resend receipts, and generate giving statements and QuickBooks/Excel-ready accounting exports for any date range.

  • Follow-Ups & Pastoral CareFull

    Can view, add, edit, reassign, mark complete, and delete every follow-up and pastoral-care task church-wide, regardless of who it’s assigned to.

  • Attendance TrackingFull

    Can record, edit, and delete attendance for every service, Sunday School class, youth group, and Kingdom Kids session church-wide, recorded by anyone.

  • Events & CalendarFull

    Can create, edit, and delete any event on the calendar, define volunteer roles, and see and export the complete RSVP and volunteer sign-up list for every event.

  • Weekly BulletinFull

    Can create, edit, publish or hold as a draft, and delete any weekly bulletin, and can preview unpublished drafts before members see them.

  • Meeting NotesFull

    Can view, add, edit, and delete meeting notes for every group in the church, including every entry marked private.

  • AnnouncementsFull

    Can create, edit, and delete announcements church-wide and trigger a push notification to every subscribed member’s device.

  • Prayer Requests & Prayer GroupsFull

    Can remove any post from the public prayer wall, and can view, rename, manage the join code for, and delete any private prayer group church-wide — even ones they never personally joined.

  • Mentorship & Discipleship GroupsFull

    Can view and manage every discipleship group in the church — editing, deleting, and reading the private chat of any group, not only ones they personally lead.

  • CommunicationsFull

    Can compose and send — or schedule for later — mass emails and texts to any recipient segment on the campus they’re working in, with attachments and the ability to cancel anything still pending.

  • LivestreamFull

    Can add, change, or remove the livestream embed link in Settings and watch the stream from this page.

  • Check-InFull

    Can create any check-in session and fully run its roster church-wide — kiosk mode, checking people in and out, texting guardians for pickup, editing records, and reprinting nametags.

  • Service PlannerFull

    Can create, edit, publish, and delete any service plan church-wide, export a plan straight to the bulletin, and manage the shared Song Library.

  • Worship SchedulingFull

    Can generate AI worship schedules, manage the team roster and roles, edit or swap any assignment, publish or recall schedules, and manage any team member’s unavailable dates.

  • Rooms & ResourcesFull

    Can add, edit, and delete rooms and equipment, and create, edit, or cancel any booking church-wide.

  • Community ResourcesFull

    Can add, edit, and delete links in the shared resource library for the whole congregation.

  • VolunteersFull

    Can create, edit, and delete every volunteer group and serving schedule — including assignments and confirmation statuses — for the campus they’re currently managing.

  • SettingsFull

    Can edit every church-wide setting — profile, branding, invite code, online giving, subscription and billing, livestream link, navigation visibility, the AI assistant toggle, and data tools — and can switch between or add new campuses within the organization.

  • User ManagementFull

    Can see every user across every campus in the organization, move anyone between campuses, and change anyone’s role to anything (including promoting someone to Organization Admin).

CA

Church Admin

Full access to everything in the church
  • DashboardFull

    Sees a full church-wide overview — total members, all open follow-ups, this month’s and all-time giving, attendance trend, announcements, and events — and can edit the homepage Weekly Theme banner.

  • People & Family DirectoryFull

    Can add, edit, and delete any person or family church-wide, export the full directory, toggle privacy protections for a child’s record, and grant a non-member individual visibility into the directory.

  • GroupsFull

    Can create, edit, and delete any group church-wide, add or remove members from any group, and send that group an email or text message.

  • Giving & DonationsFull

    Can view, add, edit, and delete every giving record church-wide, resend receipts, and generate giving statements and QuickBooks/Excel-ready accounting exports for any date range.

  • Follow-Ups & Pastoral CareFull

    Can view, add, edit, reassign, mark complete, and delete every follow-up and pastoral-care task church-wide, regardless of who it’s assigned to.

  • Attendance TrackingFull

    Can record, edit, and delete attendance for every service, Sunday School class, youth group, and Kingdom Kids session church-wide, recorded by anyone.

  • Events & CalendarFull

    Can create, edit, and delete any event on the calendar, define volunteer roles, and see and export the complete RSVP and volunteer sign-up list for every event.

  • Weekly BulletinFull

    Can create, edit, publish or hold as a draft, and delete any weekly bulletin, and can preview unpublished drafts before members see them.

  • Meeting NotesFull

    Can view, add, edit, and delete meeting notes for every group in the church, including every entry marked private.

  • AnnouncementsFull

    Can create, edit, and delete announcements church-wide and trigger a push notification to every subscribed member’s device.

  • Prayer Requests & Prayer GroupsFull

    Can remove any post from the public prayer wall, and can view, rename, manage the join code for, and delete any private prayer group church-wide — even ones they never personally joined.

  • Mentorship & Discipleship GroupsFull

    Can view and manage every discipleship group in the church — editing, deleting, and reading the private chat of any group, not only ones they personally lead.

  • CommunicationsFull

    Can compose and send — or schedule for later — mass emails and texts to any recipient segment of the church, with attachments, a choice of BCC vs. personalized delivery, and cancelling anything still scheduled.

  • LivestreamFull

    Can add, change, or remove the livestream embed link in Settings and watch the stream from this page.

  • Check-InFull

    Can create any check-in session and fully run its roster church-wide — kiosk mode, checking people in and out, texting guardians for pickup, editing records, and reprinting nametags.

  • Service PlannerFull

    Can create, edit, publish, and delete any service plan church-wide, export a plan straight to the bulletin, and manage the shared Song Library.

  • Worship SchedulingFull

    Can generate AI worship schedules, manage the team roster and roles, edit or swap any assignment, publish or recall schedules, and manage any team member’s unavailable dates.

  • Rooms & ResourcesFull

    Can add, edit, and delete rooms and equipment, and create, edit, or cancel any booking church-wide.

  • Community ResourcesFull

    Can add, edit, and delete links in the shared resource library for the whole congregation.

  • VolunteersFull

    Can create, edit, and delete every volunteer group and serving schedule for the church, including assigning members, setting group leaders, and managing who’s scheduled for each service.

  • SettingsFull

    Can edit every church-wide setting — profile, branding, invite code, online giving, subscription and billing, livestream link, navigation visibility, the AI assistant toggle, CSV import, and data tools.

  • User ManagementFull

    Can see and manage every user at the church, changing roles to anything up to Church/Campus Admin or Director, and choosing which groups a Group Leader leads.

CmA

Campus Admin

Full access, scoped to one campus
  • DashboardFull

    Sees a full campus-wide overview — members, open follow-ups, giving, attendance trend, announcements, and events — and can edit the homepage Weekly Theme banner.

  • People & Family DirectoryFull

    Can add, edit, and delete any person or family at their campus, export the directory, toggle privacy protections for a child’s record, and grant a non-member individual visibility into the directory.

  • GroupsFull

    Can create, edit, and delete any group at their campus, add or remove members from any group, and send that group an email or text message.

  • Giving & DonationsFull

    Can view, add, edit, and delete every giving record at their campus, resend receipts, and generate giving statements and QuickBooks/Excel-ready accounting exports for any date range.

  • Follow-Ups & Pastoral CareFull

    Can view, add, edit, reassign, mark complete, and delete every follow-up and pastoral-care task at their campus, regardless of who it’s assigned to.

  • Attendance TrackingFull

    Can record, edit, and delete attendance for every service and class at their campus, recorded by anyone.

  • Events & CalendarFull

    Can create, edit, and delete any event, define volunteer roles, and see and export the complete RSVP and volunteer sign-up list for every event at their campus.

  • Weekly BulletinFull

    Can create, edit, publish or hold as a draft, and delete any weekly bulletin, and preview unpublished drafts before members see them.

  • Meeting NotesFull

    Can view, add, edit, and delete meeting notes for every group at their campus, including entries marked private.

  • AnnouncementsFull

    Can create, edit, and delete announcements and trigger a push notification to every subscribed member’s device.

  • Prayer Requests & Prayer GroupsFull

    Can remove any post from the public prayer wall, and view, rename, or delete any private prayer group, even ones they never personally joined.

  • Mentorship & Discipleship GroupsFull

    Can view and manage every discipleship group at their campus, including private chats, not only ones they personally lead.

  • CommunicationsFull

    Has the same full send-and-schedule access to email and text communications as a Church Admin, scoped to their own campus.

  • LivestreamFull

    Can add, change, or remove the livestream embed link in Settings and watch the stream from this page.

  • Check-InFull

    Can create any check-in session and fully run its roster — kiosk mode, checking people in and out, texting guardians, editing records, and reprinting nametags.

  • Service PlannerFull

    Can create, edit, publish, and delete any service plan, export a plan to the bulletin, and manage the shared Song Library.

  • Worship SchedulingFull

    Can generate AI worship schedules, manage the team roster, edit or swap any assignment, and manage any team member’s availability.

  • Rooms & ResourcesFull

    Can add, edit, and delete rooms and equipment, and create, edit, or cancel any booking.

  • Community ResourcesFull

    Can add, edit, and delete links in the shared resource library.

  • VolunteersFull

    Has the same full create/edit/delete control over volunteer groups and serving schedules as a Church Admin, scoped to their own campus.

  • SettingsFull

    Has the same full editing access to every church-wide setting as a Church Admin, scoped to their own campus.

  • User ManagementFull

    Has the same full user-management access as a Church Admin, scoped to their own campus.

D

Director

Ministry leadership — no giving or billing access
  • DashboardLimited

    Sees the church-wide overview of members, attendance, announcements, and events, but the Open Follow-Ups list is filtered to only tasks assigned to them, giving figures are hidden, and they cannot edit the Weekly Theme banner.

  • People & Family DirectoryFull

    Can add, edit, and delete any person or family church-wide, export the full directory, and toggle privacy protections for a child’s record.

  • GroupsFull

    Can create, edit, and delete any group church-wide, add or remove members, and send that group an email or text message.

  • Follow-Ups & Pastoral CareLimited

    Can only see and manage the follow-ups specifically assigned to them by name — can add new ones (auto-assigned to themselves), update, complete, or delete those, but not tasks assigned to someone else.

  • Attendance TrackingFull

    Can record, edit, and delete attendance for every service and class church-wide, recorded by anyone.

  • Events & CalendarFull

    Has the same event-management powers as a full admin: create, edit, and delete any event, manage volunteer roles, and view or export the full RSVP and volunteer lists.

  • Weekly BulletinFull

    Has the same bulletin-editing rights as a full admin: create, edit, publish, and delete any bulletin, including previewing drafts.

  • Meeting NotesLimited

    Can view and manage meeting notes for every group church-wide, but can only open a note marked private if they personally attended that meeting or created the entry.

  • AnnouncementsFull

    Has the same announcement powers as a full admin: create, edit, delete, and push-notify any announcement church-wide.

  • Prayer Requests & Prayer GroupsFull

    Has the same church-wide moderation rights as a full admin over the public prayer wall and every private prayer group, whether or not they belong to it.

  • Mentorship & Discipleship GroupsLimited

    Can start their own discipleship group and manage any group they created or personally mentor in, but cannot see or manage groups they aren’t personally part of.

  • CommunicationsFull

    Has the same full send-and-schedule access to email and text communications — choosing recipients, attaching files, and cancelling scheduled sends — as a Church Admin.

  • LivestreamView only

    Can watch the livestream once it’s set up, but cannot add or change the stream link.

  • Check-InFull

    Can create any check-in session and fully run its roster church-wide, including kiosk mode, guardian texting, editing, and reprinting nametags.

  • Service PlannerFull

    Can create, edit, publish, and delete any service plan church-wide, export a plan to the bulletin, and manage the shared Song Library.

  • Worship SchedulingFull

    Can generate AI worship schedules, manage the team roster, edit or swap any assignment, and manage any team member’s availability.

  • Rooms & ResourcesFull

    Can add, edit, and delete rooms and equipment, and create, edit, or cancel any booking church-wide.

  • Community ResourcesView only

    Can browse and search the shared resource library but cannot add, edit, or delete links.

  • VolunteersFull

    Has the same full create/edit/delete control over volunteer groups and serving schedules as a Church Admin.

  • SettingsLimited

    Can view the church’s profile details (not edit them), import people via CSV, and view — but not regenerate — the invite code; cannot touch branding, online giving, billing, livestream, navigation visibility, or data tools.

No access to Giving & Donations or User Management.

GL

Group Leader

Full control of what they lead, standard access elsewhere
  • DashboardLimited

    Sees a personal dashboard — their own submitted prayer/help requests, announcements, upcoming events, and birthdays — with no church-wide statistics.

  • People & Family DirectoryLimited

    Can browse the full member directory and edit their own record — and their household’s, if they’re the head or spouse — but cannot add unrelated people, delete anyone, or export the directory.

  • GroupsLimited

    Can start new groups (becoming their leader) and fully manage membership and messaging for any group they lead, but cannot edit or delete a group led by someone else, and cannot delete even their own group without an admin.

  • Attendance TrackingLimited

    Can record new attendance for any service or class and see every session and trend chart, but can only edit or delete the sessions they personally recorded.

  • Events & CalendarLimited

    Can browse the calendar, RSVP for themselves and guests, and sign up for open volunteer roles, but cannot create or edit events and cannot see who else has RSVP’d or volunteered.

  • Weekly BulletinView only

    Can open and print any published bulletin, but never sees a draft before it’s published.

  • Meeting NotesLimited

    Can add, edit, and delete meeting notes only for the groups they lead or belong to, and can only open a private note from elsewhere if they attended or created it.

  • AnnouncementsView only

    Can browse and search all announcements and manage their own notification subscription, but cannot create, edit, or send one.

  • Prayer Requests & Prayer GroupsLimited

    Can post and pray on the public wall (removing only their own posts), and create or join invite-code prayer groups, but only sees and manages groups they personally created or belong to.

  • Mentorship & Discipleship GroupsLimited

    Can create and run their own discipleship group as the mentor, but cannot see or manage a group led by someone else.

  • LivestreamView only

    Can watch the livestream once it’s set up, with no way to add or change the stream link.

  • Check-InLimited

    Can create new check-in sessions and fully run kiosk mode and the roster only for sessions they personally created; other sessions show as a read-only list.

  • Service PlannerLimited

    Can create, edit, publish, and delete any service plan and run Performance Mode, but cannot export a plan to the bulletin and can only browse (not edit) the shared Song Library.

  • Worship SchedulingFull

    Has the same full scheduling access as an admin: generating AI schedules, managing the team roster, editing any assignment, and managing any team member’s availability.

  • Rooms & ResourcesLimited

    Can view bookable rooms and equipment and create new bookings, but cannot add or edit rooms/equipment, and can only edit or cancel bookings they personally made.

  • Community ResourcesView only

    Can browse and search the shared resource library but cannot add, edit, or delete links.

  • VolunteersLimited

    Can create new volunteer groups (becoming their leader) and manage groups they lead, but cannot touch groups led by someone else or create/edit serving schedules, and can only confirm or decline their own assignment.

No access to Giving & Donations, Follow-Ups & Pastoral Care, Communications, Settings, or User Management.

M

Member

Full congregation access, own records only
  • DashboardLimited

    Sees a personal dashboard — their own giving total, their own submitted requests, announcements, upcoming events, and birthdays — with no church-wide statistics.

  • People & Family DirectoryLimited

    Can browse the full member directory and edit their own record — and their household’s, if they’re the head or spouse — but cannot add unrelated people or export the directory.

  • GroupsLimited

    Can browse every group’s schedule, leader, and description, and message any group they personally belong to, but cannot create or manage a group.

  • Giving & DonationsLimited

    Can give online, one-time or recurring, with saved payment methods, manage or cancel their own recurring gifts, and generate a statement of only their own giving.

  • Events & CalendarLimited

    Can view events, RSVP for themselves and guests, and sign up to volunteer, but only sees their own RSVP/volunteer status, not the full attendee list.

  • Weekly BulletinView only

    Can open and print any published bulletin.

  • Meeting NotesLimited

    Can view and record meeting notes only for groups they personally belong to, and can only open a private note if they attended or created it.

  • AnnouncementsView only

    Can browse and search all announcements and manage their own notification subscription.

  • Prayer Requests & Prayer GroupsLimited

    Can post to the public prayer wall (removing only their own posts) and create or join private prayer groups with an invite code.

  • Mentorship & Discipleship GroupsLimited

    Can start their own discipleship group or take part in one someone else created, viewing notes and chatting only in groups they personally belong to.

  • LivestreamView only

    Can watch the church’s livestream whenever one is configured.

  • Service PlannerLimited

    Can view, read-only, the published service plans where they’re personally on the serving team, use Performance Mode during the service, and browse the Song Library.

  • Worship SchedulingLimited

    Can view the published schedule, confirm or decline their own assigned slots, mark their own unavailable dates, and export the schedule as a PDF.

  • Community ResourcesView only

    Can browse and search the shared resource library.

No access to Follow-Ups & Pastoral Care, Attendance Tracking, Communications, Check-In, Rooms & Resources, Volunteers, Settings, or User Management.

G

Guest / Non-Member

Same as Member, directory hidden until granted

A Guest has the exact same day-to-day access as a Member across every feature above — giving, events, groups, prayer, discipleship, worship scheduling, and everything else. There’s exactly one difference:

  • People & Family DirectoryLimited

    Can see and edit only their own (and their household’s) record by default — the rest of the directory stays hidden until a church admin specifically grants directory access.